Derby Arms
Full information about Derby Arms (Establishment and bar) at 635 Knowsley Lane, Knowsley, Prescot, Knowsley, England L34 9EA - address, phone and fax, official website, working hours, photo, maps, reviews and etc.
Contacts
Categories:
Establishment Bar
Phone:
+44 151 548 5815
Address:
635 Knowsley Lane
Knowsley
Prescot
Knowsley
England L34 9EA
United Kingdom
Opening hours
| Sunday | 12:00 — 23:00 |
|---|---|
| Monday | 12:00 — 23:00 |
| Tuesday | 12:00 — 23:00 |
| Wednesday | 12:00 — 23:00 |
| Thursday | 12:00 — 23:00 |
Rating
1 /5
Based on 1 reviews
Reviews about Derby Arms
- Jenny Flaherty Review added: 2018.05.02★ ☆ ☆ ☆ ☆I visited this restaurant for the first time yesterday as a Mothers Day gift to my Mum.
When we arrived at the establishment, we were asked if we were there for the 'Meal Deal' to which I replied no, we are there for a normal meal.
To put it in few words, the service we received was terrible.
The reasons for this and why I am posting this review are:
I booked the table over the phone for 5:30 pm and we only got the table at 5:49 pm
The waitress on shift upstairs told us it was a set meal, which at no point on the phone was I advised of - If I had been I wouldn't have booked.
I explained this & asked for a menu which we were provided with.
After placing our order, we had to sit there & listen to both the chef on shift & the waitress rant loudly about how ridiculous this was.
I have never been made to feel more uncomfortable at a public place by a member of staff.
The chef shouted about us to the other members of staff the whole way through our meal, when I asked to take some stuff home, she made me feel that embarrassed I ended up not taking it.
The only thing separating us from the kitchen was a glass partition, so the chef knew fully well we could hear her, but didn't care either way - I have never known anything so rude.
I will not be returning or recommending to anyone, I am appalled at the way we were treated - it ruined my Mothers day gift to my Mum.